Privacy Policy
Effective Date: May 8, 2026
GLOW is operated by Glow Training Solutions, LLC. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, and related communication channels.
Information We Collect
When you submit a training inquiry form, we may collect:
- Name
- Email address
- Phone number
- Training interest
- Experience level
- General availability
- Referral source
- Any information you choose to provide in open-text form fields
How We Use Information
We use submitted information to:
- Respond to training inquiries
- Review training interests and requested support
- Coordinate scheduling and follow-up
- Provide customer support
- Maintain internal business records
- Improve website and inquiry processes
SMS Communications
If you provide your phone number and opt in to SMS messages, Glow Training Solutions, LLC, operating as GLOW, may send non-marketing text messages related to your inquiry, scheduling, appointment reminders, and customer support.
Message frequency varies. Message and data rates may apply. You may reply STOP to opt out at any time or HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
We do not use SMS for promotional offers, merchandise announcements, class availability blasts, discounts, or marketing campaigns.
SMS Data Sharing
We do not sell, rent, or share SMS opt-in data or consent information with third parties for their marketing or promotional purposes.
We may share information with service providers only as necessary to operate our website, CRM, scheduling, communication, and customer support systems.
Email Communications
If you opt in to receive email updates, we may send information about training availability, events, announcements, and related updates. You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.
Data Protection
We use reasonable administrative, technical, and organizational safeguards to protect submitted information. However, no website, CRM, or electronic communication method can be guaranteed to be completely secure.
Third-Party Services
We may use third-party platforms, including website hosting, CRM, form, scheduling, analytics, and communication tools, to operate our business. These providers may process information on our behalf only as needed to provide their services.
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to help operate the website, understand visitor activity, improve user experience, and support website performance.
You may be able to control cookies through your browser settings. Disabling cookies may affect some website functionality.
Your Choices
- You may request to update or delete your information by contacting us.
- You may opt out of SMS messages by replying STOP.
- You may request help with SMS messages by replying HELP.
Contact
For privacy-related questions, contact:
Glow Training Solutions, LLC
Email: privacy@trainwithglow.com